Cookie Policy

Effective date: 07 October 2025
Applies to:theinsides.co and any subdomains (together, the “Site”).

1) What are cookies?

Cookies are small text files stored on your device by a website. We also use similar technologies like localStorage and pixels. They help the Site work, remember your choices, and measure performance.

2) Who is “we”?

The Insides Company (“we”, “us”, “our”).
Registered address: 487 Parnell Road, Parnell, Auckland, New Zealand.
Contact: support@theinsides.co / +64 9887 9309

3) How we use cookies

We use cookies and similar technologies to:
- run essential site features (sign-in, security, load balancing)
- remember preferences (e.g., language)
- understand usage (analytics, diagnostics)
- support marketing/advertising where permitted

We will only set non-essential cookies (e.g., analytics/marketing) after you give consent.

4) Your choices (consent)

You can manage your cookie preferences at any time, If you reject non-essential cookies, certain features may not function as intended:
Manage preferences

5) Cookies and similar technologies we use

-DS / DSR — Descope (auth): Session & refresh tokens to keep you signed in securely. Type: first-party cookie/storage. Duration: session/rolling. Category: Strictly necessary.

-dls_ab_testing_id, dls_last_auth, dls_last_user_* — Descope (auth UI): Improve sign-in UX (remember last method, A/B buckets). Type: first-party cookie/storage. Duration: up to 12 months. Category: Functional.

-CookieConsent (various) — Vanilla CookieConsent: Stores your consent choices by category. Type: first-party cookie. Duration: 6–12 months. Category: Strictly necessary.

-modalClosed / modalClosed2 — The Insides: Remember that the site popup was closed/submitted. Type: first-party cookie. Duration: 12 months. Category: Functional.

-i18nextLng — The Insides: Remember language preference. Type: localStorage (not a cookie). Duration: until cleared. Category: Functional.

-_hj* (e.g., _hjSessionUser_{id}) — Hotjar: Analytics—heatmaps & session insights. Type: first-party cookie. Duration: 30 min–12 months. Category: Analytics (only if consented).-

6) How we obtain consent

On your first visit (and periodically thereafter), we show a banner. You can Accept all, Reject non-essential, or Manage preferences by category (e.g., Analytics, Marketing). Your choices are stored and honored on subsequent visits. You can change them anytime from this page.

7) Managing cookies in your browser

You can block/delete cookies via your browser:
- Chrome: Settings → Privacy & security → Cookies and other site data
- Safari: Preferences → PrivacyFirefox: Options → Privacy & Security
- Edge: Settings → Site permissions → Cookies and site data

Blocking all cookies may break essential site features (e.g., authentication).

8) Changes to this policy

We may update this policy to reflect changes in our use of cookies or legal requirements. We’ll post the new version here and update the “Effective date” above.

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