Governance evaluates a company's mission, social/environmental impact, ethics, transparency, and the extent to which it protects and involves stakeholders in decision making through its corporate structure or governing documents.
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction.
Community evaluates a company's engagement with and impact on local communities, including diversity, equity, and inclusion, economic impact, civic engagement, charitable giving, and supply chain management. It also recognizes models addressing community issues, such as fair trade sourcing, microenterprises, producer cooperatives, local economic development, and formal charitable commitments.
Environment evaluates a company's environmental management practices, impact on air, climate, water, land, and biodiversity, including operations, supply chain, and distribution. It recognizes companies with innovative production processes and environmentally positive products or services, such as renewable energy, waste reduction, land and wildlife conservation, less toxic alternatives, and environmental education.
Customers evaluates a company's stewardship of customers through product/service quality, ethical marketing, data privacy/security, and feedback channels. It also recognizes products/services addressing social problems for or through customers, such as health/educational products, arts/media products, serving underserved customers/clients, and services enhancing social impact of other businesses/organizations.